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CONTACT


We would love to hear from you. Please do not hesitate to contact us with any feedback, queries or comments.


PARIS

53 rue de Châteaudun 75009 Paris, FRANCE

LONDON

Unit 1.1 Block A, Morelands Building , 5-23 Old Street, London EC1V 9HL

NEW YORK

601 W 26th Street, Suite 308, New York NY 10001

For Press or PR enquiries


pr@vestiairecollective.com

Contact for Professionals


If you are a professional seller please contact : contactpro@vestiairecollective.com

Customer care


For all enquiries in regards to the website, your sales or your orders, we invite you to consult our HelpCenter where you will find many answers to your questions as well as the contact details of our Customer Care.

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Important notice

Except for official Brand Partners, Vestiaire Collective has no association and/or affiliation with the brands whose items are offered for sale on our platform. All authenticity verification services and quality control checks are performed independently by Vestiaire Collective.

We want our international community to discover, buy and sell luxury pre-loved fashion with absolute confidence. For this reason, we take questions of authenticity very seriously. While we employ rigorous authenticity verification and quality control measures, these measures are not error-free and mistakes may occasionally occur. If you have any doubts about the authenticity of your purchase, please contact our customer service team without delay. In accordance with our Buyer Terms & Conditions, purchases of non-genuine items will be refunded in full.

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