Introducing Collector Rewards

Get rewarded for shopping with our new pre-loved challenge.

REWARD ENGAGEMENT PROGRAMME TERMS AND CONDITIONS

The Reward Engagement Programme or Collector Rewards (the “Programme”) will commence on 15th October, 2024.
Participation in the Programme is governed by the Buyer and Seller General Terms and Conditions and the Vestiaire Collective Privacy and Cookie Policy, supplemented by the following terms and conditions.
The Programme is accessible through both Vestiaire Collective's internet website (www.vestiairecollective.com) and Vestiaire Collective's software applications for smartphones and digital tablets (iOS and Android compatible) (collectively known as the “Platform”).
Vestiaire Collective expressly reserves the right to shorten, extend, suspend, interrupt, or cancel the Programme for any reason it deems appropriate, without participants being entitled to any compensation.
By participating in the Programme, users fully agree to the rules set out in these Programme terms and conditions. Should users fail to accept all or part of these rules, they must refrain from participating in the Programme.

Eligibility Conditions
To participate in the Programme, users must complete an order on the platform, starting on the Programme’s launch date.
The minimum order value is 100€ (or equivalent in other currencies).
An order is considered complete once it has been successfully sent by the seller.
Users who have placed 5 or more orders in the last 12 months are not eligible to participate in the Programme.
Users are eligible for the Programme only once during its entire duration and can only become eligible from 15th October, 2024 to 24th October, 2024.

Reward Conditions
Once users become eligible to participate in the Programme, they have a 60-day period to complete 2 additional orders.
Upon completing the 2 additional orders within the 60-day period, users will receive a reward in the form of a 15% voucher (the “Voucher”) to be applied on their next order. An order is considered complete once it has been successfully sent by the seller. There is no minimum order value.

Voucher Conditions
The Voucher will be issued by email for users who opted into Vestiaire Collective newsletters, as well as in the notification center for all users, once both additional orders have been completed.
The Voucher will be issued within 24h of completion of the second order.
The Voucher is valid for 30 days from the date of issue.
The Voucher can be applied for a purchase with a maximum discount of $50.
The Voucher is non-transferable, non-refundable, and cannot be exchanged for cash or combined with other promotions, discounts, or offers.
The Voucher does not apply to shipping fees, taxes, or other related charges.

General Conditions
Vestiaire Collective reserves the right to cancel or set an expiration date for any issued Voucher, particularly in the following cases:
- The Voucher is not used in accordance with the above terms and conditions.
- Vestiaire Collective suspects fraud or abuse of the Voucher.
These terms and conditions may be amended at any time by Vestiaire Collective. Each modification will be the subject of an amendment, which will be published under the same conditions as these rules.